Product A/S Inquiry

For product A/S,Our customer service center and explain the product symptoms and then ship the product according to the instructions.

Currently, product A/S is only available through courier delivery, and please understand that only in-person application is possible for A/S (product delivery). (Same-day repair is not possible)

In the case of A/S costs, we provide individual guidance sequentially after checking the product symptoms.

Delivery inquiries

For overseas shipping, shipping is available via FedEx or Ocean. Please contact customer service for further details. 

 When sending an A/S product to us, you must package it and enclose your contact information to prevent damage to the product, so that we can quickly confirm and process after-sales service.

Product number (serial number) 

The product number (serial number) is a seven-digit number (ex. 15A0000) attached to the inside of the product case or attached to the back of the product.

The product number is used for identification during A/S or when the product is lost.

If you would like information on the free A/S period or reporting product loss using the product number, please contact customer service.

Product purchase inquiry

You can purchase our products through our official online store or by phone ordering from our customer service center.

For inquiries regarding the purchase of Hyundai/Kia special tools, please contact the customer center separately. 

For bulk purchases and quotation inquiries, please contact our customer center separately.